Cookie Policy

Last updated: 8 September 2026

This Cookie Policy explains how K O’D Cosmetics Ltd, trading as MOB & Ko (“MOB & Ko”, “we”, “us” or “our”), uses cookies and similar technologies when you visit our website.

It explains what these technologies are, why we use them and how you can control your preferences.

What are cookies?

Cookies are small text files placed on your computer, phone or other device when you visit a website. They allow a website to recognise your device and remember information about your visit, such as the items in your basket, your preferences and how you use the website.

We may also use similar technologies, including pixels, tags, local storage and software development kits. In this policy, we refer to all of these technologies collectively as “cookies”.

How we use cookies

We use cookies to:

Keep our website secure and working correctly
Remember the products in your basket and your website preferences
Process orders and support checkout
Understand how visitors use and interact with our website
Improve our website, products and customer experience
Personalise website content
Measure the performance of our marketing
Show relevant MOB & Ko advertising on other platforms
Support features including product quizzes, reviews, memberships, loyalty features and embedded videos

Types of cookies we use

Strictly necessary cookies

These cookies are essential for the website to function. They support features such as website security, account access, shopping baskets, checkout, payment processing, fraud prevention and remembering your cookie choices.

Because these cookies are necessary to provide the website and services you request, they cannot usually be switched off through our cookie preference settings.

Functional cookies

Functional cookies allow the website to provide additional features and remember choices you make. These may include your location, language, quiz answers, account preferences and other personalised features.

If you do not allow these cookies, some website features may not work as intended.

Analytics and performance cookies

These cookies help us understand how visitors find and use our website. They may collect information such as the pages visited, time spent on the website, links selected, device type and whether an error occurred.

We use this information to measure website performance, identify popular content and improve the shopping experience.

Depending on our active website configuration, analytics may be provided through Shopify or other analytics services.

Advertising and marketing cookies

These cookies help us measure advertising performance and show you more relevant MOB & Ko advertising when you visit other websites or social media platforms.

They may record actions such as viewing a product, adding an item to your basket or completing a purchase. These cookies may also help us limit how often an advert is shown and understand whether an advert resulted in a website visit or sale.

Our advertising and marketing partners may include Meta, which operates Facebook and Instagram, TikTok and Klaviyo.

These companies may use information collected through cookies in accordance with their own privacy and cookie policies.

Cookies used by our website providers

Our website is hosted by Shopify. Shopify uses cookies and similar technologies to operate the store, protect transactions, remember basket contents, process checkout, provide analytics and support other website functions.

We also use or may use cookies and similar technologies from the following services:

Shopify, for website hosting, security, accounts, baskets, checkout, analytics and store functionality
Meta, for Facebook and Instagram advertising, conversion measurement and audience insights
TikTok, for advertising, conversion measurement and audience insights
Klaviyo, for email marketing, website forms, personalisation and understanding customer activity
RevenueHunt, to operate our product recommendation quizzes and remember quiz responses
Judge.me, to display, collect and manage customer reviews
Appstle, to support memberships, subscriptions, loyalty services or associated customer features
YouTube, Vimeo, TikTok or other media platforms when videos or social content are embedded on our website

Third-party providers may place their own cookies or receive information from cookies when you use our website or interact with their embedded content. Their handling of information is governed by their own privacy policies.

Your cookie choices

When you first visit our website, our cookie banner allows you to accept, reject or manage non-essential cookies.

Strictly necessary cookies may be used without consent because they are required for the website to operate and provide services you request. Where consent is required, functional, analytics and advertising cookies will only be used after you make an affirmative choice.

You can review or change your choices at any time by selecting “Cookie Preferences” or “Privacy Choices” in the website footer.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

You can also control or delete cookies through your browser settings. Blocking all cookies may prevent parts of the website, including the basket, account or checkout, from working correctly.

How long cookies remain on your device

Some cookies are session cookies and are removed when you close your browser. Others are persistent cookies and remain on your device for a set period or until you delete them.

The duration of a cookie depends on its purpose and the provider that sets it. We keep cookies for no longer than reasonably necessary for the purposes described in this policy.

Our providers may update the names, functions and duration of their cookies as their services develop. You can view and manage the cookies currently available to you through our Cookie Preferences controls.

Personal information

Some information collected through cookies may be personal information, particularly when it is combined with details such as your account, order history, email address, device identifier or online activity.

For more information about how we collect, use, share and protect personal information, please read our Privacy Policy.

Changes to this policy

We may update this Cookie Policy when our website, technology, service providers or legal obligations change.

Any revised version will be published on this page with an updated date. We recommend reviewing this policy periodically.

Contact us

If you have any questions about this Cookie Policy or how MOB & Ko uses cookies, please contact:

K O’D Cosmetics Ltd
Trading as MOB & Ko
Email: info@mobandko.com